Privacy Policy

Last Updated: June 2026  ·  3D Vitality L.L.C.

3D Vitality L.L.C. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.3d-vitality.com or make a purchase from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, shipping and billing address
• Account information — username and password if you create a customer account
• Order information — products purchased, order history, and transaction details
• Payment information — processed securely through our payment processor; we do not store full card numbers
• Marketing preferences — email and SMS opt-in status
• Device and usage data — IP address, browser type, pages visited, and referring URLs via cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer service communications
• Send marketing emails if you have opted in (you may unsubscribe at any time)
• Send SMS marketing messages if you have opted in (reply STOP to opt out)
• Improve our website, products, and customer experience
• Comply with legal obligations

3. Customer Accounts

If you create an account on our website, we store your contact information and order history to make future purchases easier. You may update or delete your account information at any time by contacting us at admin@3d-vitality.com. Account passwords are encrypted and are never stored in plain text.

4. Payment Processing

All payment transactions are processed through Shopify Payments and other secure third-party payment processors. We do not directly collect or store your full credit card or debit card information. Payment processing is governed by the privacy policies of those respective processors. All transactions are encrypted using SSL (Secure Socket Layer) technology.

5. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyze site traffic. Types of cookies we use include:

• Essential cookies — required for the site to function (shopping cart, login sessions)
• Analytics cookies — help us understand how visitors interact with our website
• Marketing cookies — used to deliver relevant ads and track campaign performance

You may disable cookies in your browser settings, but doing so may affect your ability to use certain features of our website.

6. Facebook Pixel

We use the Facebook Pixel on our website to track visitor activity and measure the effectiveness of our advertising on Facebook and Instagram. This tool may collect information such as pages visited, items viewed, and purchases made. This data is used to show relevant ads to you on Meta platforms and to build custom and lookalike audiences. You can manage your Facebook ad preferences at facebook.com/ads/preferences.

7. Google Analytics

We use Google Analytics to collect anonymized data about how visitors use our website, including pages viewed, time on site, traffic sources, and device types. This information helps us improve our site and marketing efforts. Google Analytics does not identify individual users. You may opt out using the Google Analytics Opt-Out Browser Add-on.

8. Email Marketing

If you sign up for our email list or make a purchase, we may send you marketing emails about new products, promotions, and brand updates. You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email, or by contacting us at admin@3d-vitality.com. Transactional emails related to your orders will still be sent regardless of marketing preferences.

9. SMS Marketing

By opting in to SMS communications, you consent to receive text messages from 3D Vitality L.L.C. about promotions, new product launches, and order updates. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe. Reply HELP for support. Your phone number will not be shared with third parties for their own marketing purposes.

10. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers — such as Shopify, our email marketing platform, shipping carriers, and payment processors — solely to fulfill your orders and operate our business. All service providers are required to keep your information confidential.

11. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Request that we limit the use of your data

To exercise any of these rights, contact us at admin@3d-vitality.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.